Newbury Park Plumbers & 24/7 Emergency Rooter Service

Newbury Park, the western part of the city of Thousand Oaks, is full of families who want honest answers and quick service. Flood Brothers Plumbing was founded by third-generation plumber Giovanni Longo as a one-stop shop for the hard sewer and drain problems other plumbers would not take on, and it grew into a 24/7 emergency plumbing and water damage team. We are still family-owned and operated, and we treat every customer as a family, not a job ticket.

Most Newbury Park homes were built from the 1960s through the 1990s, from the older neighborhoods near Lynn Road and Borchard Road to the newer streets of Dos Vientos in the hills. Slab foundations, aging copper, tired water heaters and root-damaged sewer laterals are typical for houses of that age, and hillside lots add longer sewer runs. If hard water scale bothers you, a softener or filtration system is worth a look. We serve the 91320 ZIP code.

Plumbing services for Newbury Park homes and businesses

The plumbing work Newbury Park homeowners call us for:

• 24/7 emergency plumbing – burst pipes, overflowing fixtures, sewage backups and valves that will not close, any hour.
• Leak and slab leak detection – pinpointing hidden leaks in walls, floors and slabs before anything is opened. Leak inspections are free.
• Rooter and sewer service – cable snaking for everyday blockages, hydro jetting when roots are packed tight, and a sewer camera inspection so you can see the cause on screen. If the pipe itself has failed, we offer one-day trenchless sewer replacement instead of trenching the whole yard.
• Drain cleaning – kitchen, bath, laundry and floor drains cleared so they flow freely again.
• Water heaters and tankless – gas, electric and tankless units; we look at your setup and recommend what fits your home and budget.
• Water softeners and filtration – whole-house softening or filtration when scale, spots or taste are bothering you.
• Re-pipes – copper or PEX, with an honest look at which suits your house and whether a re-pipe is really needed. Re-pipe quotes are free.
• Water damage restoration – water extraction, structural drying with air movers and dehumidifiers, and moisture readings until walls and subfloors are truly dry. We also handle odor treatment, tarps and board-ups, and we work with your insurance company directly.
• ADU and guest house plumbing – water, gas and sewer connections for new or remodeled units behind the main house.
• Shutoff valves and sewer cleanouts – replacing stuck or leaking shutoffs and adding cleanouts so sewer lines can be serviced easily.

Water spreading right now in Newbury Park? Call 855-840-7800 or text us a photo. A live person answers 24/7 and can walk you through shutting the water off while we get moving.

How we work

1. Call 855-840-7800 – a real coordinator answers 24/7 and asks about shutoffs and risk.
2. Stabilize – we protect floors and stop active damage first.
3. Diagnose and price – we find the cause and give upfront pricing before work starts.
4. Repair – a right-sized fix, then honest advice on any next steps.

Why Newbury Park homeowners call Flood Brothers

We would rather fix the right thing once than sell you something you do not need. A camera inspection or leak test comes first, then a plain-language explanation and upfront pricing, so you can decide with all the facts.

When you call, a live person answers 24/7 and asks the right questions first: where the water is coming from, whether you can reach the shutoff, and who else in the home is affected. Same-day service is guaranteed, including nights, weekends and holidays.

Think of it as white-glove concierge emergency response: one call, a live person who stays with you, a technician who protects your floors, and a clear plan before anything starts. We have been in business for more than 15 years, and every job is backed by our 100% satisfaction guarantee.

Homeowners rate us about 4.8 stars from 1,000+ Google reviews. Our headquarters is in Studio City, and we serve Newbury Park along with Thousand Oaks, Westlake Village, Moorpark and Camarillo.

Frequently asked questions

We hear water running when nothing is on. Could it be a slab leak?
It could be. Other signs are a warm spot on the floor, a water meter that keeps moving with every fixture off, or a bill that keeps climbing. We locate the leak first, then explain your options, from a spot repair to rerouting the line, before any work begins.

Our water heater is full of scale. Is that normal here?
Hard water leaves mineral buildup inside tanks, which can cause rumbling and shorten the heater’s life. We can flush or replace the heater and talk with you about a softener or filtration system if scale keeps coming back.

Our sewer line backs up after heavy rain. Why?
Rain can push water into cracked or separated joints in older sewer laterals, and roots often follow the same cracks. A camera inspection shows where the line is damaged so you can decide on cleaning, a spot repair or a bigger fix.

Can I just text you a photo of the problem?
Yes. 855-840-7800 accepts texts. Send a photo and a short description of what is happening, and a live person will help you figure out the next step.

Can you come out today?
Yes. A live person answers 24/7 and same-day service is guaranteed, including nights, weekends and holidays.

Do you work with my insurance after water damage?
Yes. We work with your insurance company directly, so you are not stuck passing messages back and forth. Take photos of the water and any damage, then call us. We stop the source, dry the area out and take care of odor treatment, tarps and board-ups if they are needed.

Need a plumber in Newbury Park? Call Flood Brothers Plumbing at 855-840-7800 any time, or text us a photo.